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To help us better assess the issue you're facing, and to provide the best possible solution quickly, we seek your patience and help in providing as much detail about your product and kitchen set-up as possible. The information you provide factors critically into the troubleshooting process, plus the specialty parts and servicing that we may recommend.

Thank you for your patience and understanding in completing the form below (all fields marked with "•" are mandatory). Our local team will contact you after, and arrange for an experienced specialist in your area to attend your home and get you sorted as quickly as we can.

Required

Your Details

First Name

Last Name

Address Line 1 (where product is installed)

Address Line 2 (where product is installed)

City

Postcode

State

Main Phone Number

Secondary Contact Number

Product Details

Date of Purchase

Product Model

Serial or Batch Number

Description of Issue

Type of Cooktop

Distance between your cooktop surface and the bottom of your rangehood (in mm)

Attach up to 5 photos of your purchase receipt, installation and issue to this Service Request.

Attachment 1

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Max file size 10MB.

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