Service and Warranty

All Service, Spare Parts, Warranty & Technical Enquiries

• Tel: 1300 881 693 (Lines are open weekdays from 9AM - 5PM AEST)
• For all NZ enquiries, please call 0800 200 510 or visit www.parex.co.nz.

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1) Register a Product

2) Book a Service

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Terms and Conditions for submitting a Service Request can be found here.  

If you are experiencing difficulties filling in either form please refer to the Help Video below, call our friendly Service Team on 1300 881 693 or email servicerequest@schweigen.com.au for assistance.

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Note: Original / Copy of retailers receipt must be returned with the completed service request form. Postage to the manufacturer and all associated costs are the responsibility of the warranty holder.

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Warranty Card Downloads

• Product Warranty
• Silent Exhaust Fan Warranty
• Isodrive® Motor Warranty
• Ecodrive® Motor Warranty

‍If you need Adobe Acrobat Reader to download the card, please click here to install it.